Streamline sends email notifications to you and the customer. The customer may be set to
receive emails, either from the Customer Dashboard or in “Customer Name” > Settings.
You will receive emails at the notification address set in Company > Settings
With the exception of invoices, customers must have mail-enabled to receive system emails
We suggest you use a Gmail account or any other account with SMTP, so that records are on the cloud and they will not clutter your inbox.
To keep things simple and easy, we also suggest you use the same email for SMTP User and for System Notification Address. This is where you will receive carbon copies of mail sent your customers.
If you opt to use your own SMTP, you may need to get your SMTP settings from your systems administrator (that’s the tech guy who knows all about your computers at work, not us at Mountain Stream)
By the way, SMTP = Send Mail Transfer Protocol (the settings to send mail from a mail client)
Setting up Gmail SMTP
Note: The notification address is the address where the system will send copies of messages sent to your customer and any other notifications to you.
The SMTP User is your username and password to log in to your email. These two addresses may be different, but we recommend you make them both the same and keep everything under one roof.