Ordering

Enter Standing Orders

  1. If you haven’t already, please watch a video tutorial to familiarize yourself with the ordering system.
  2. As you enter standing orders, check that the prices and totals are correct.
  3. Use the tab key to navigate to the next box.
  4. To select items, type ANY KEYWORD to filter.

Check Production > Total Orders > Standing Orders. You may want to keep this page open in a different tab and refresh when needed.

Cart Orders & amendments to SO’s

  1. If you haven’t already, please watch a video tutorial to familiarize yourself with the system: use the shopping cart to make one-off changes to Standing Orders (SO’s).
  2. Check Production > Total Orders > Cart Orders and Total Orders.
  3. Total Orders = Standing Orders + Cart Orders.
  4. Use a customer’s calendar to cancel all orders for a given period – add a holiday.

Late Orders

After the deadline, customers are no longer able to place or edit orders that are locked by the snapshot.

A customer must call in to place a late order.

To accept and create a late order, go to Production > Late Orders, select the date and the customer and enter the order.  

Production, Delivery and Unprocessed Invoices are updated.